Cultural characteristics and customer preferencesSouth Korea is one of the most technologically advanced countries in the world with a unique consumer culture. Korean consumers are accustomed to minimalist design, simple and clear images. Adverts that are too cluttered can cause a negative reaction.
Koreans often choose products based on quality rather than price. Advertisements should emphasise premium materials, strength and durability of the product.
Local promotional platformsThe South Korean internet is different from the western internet. Local platforms are leading the way here and play a key role in advertising. The main search engine is Naver, which differs from Google not only in algorithms, but also in the structure of the output. For successful promotion in the Korean market, it is important to focus on localised SEO optimisation for Naver first, and then for the less popular Google.
Adapt advertising creatives for promo code campaigns in KakaoTalk messenger and product reviews on bloggers' resources on Naver (Naver Blog and Naver Cafe).
Video advertisingYou can post live ‘unboxing’ and product demonstration videos on AfreecaTV, a popular streaming platform. Another local platform, Tving, allows you to post adverts and integrate products into entertainment shows. Short videos are effectively promoted through Instagram and TikTok content.
Mobile marketing 97% of South Korea's internet users go online via mobile devices, HLTS ltd noted. Therefore, it is important for a business website to have:
- Fast loading time. If your website or online shop loads slowly on a phone, you risk losing customers.
- User-friendly interface. Pages should be easy to navigate, with buttons adapted for touch screens.
- Mobile-friendly adverts. Adverts should be adapted for small screens. Short and precise phrases, simple and vivid visual elements in banners and videos should capture attention quickly.
Personalisation of advertisingPersonalisation of advertising in South Korea plays a key role in successful product promotion. South Korean consumers value individual attention, and ads that cater to their preferences and behaviours are more trustworthy. Use localised data to set up targeting by interest, age and lifestyle, and use dynamic creatives that change based on user behaviour. Use retargeting - ads that remind customers of products or pages they've viewed. For example, integrating ads with KakaoTalk allows you to send personalised offers directly into messenger, increasing the likelihood of a response.